SMS automation for Shopify Flow · Built for Egypt
Text your customers the moment it matters.
SMS Flow adds a “Send SMS” action to Shopify Flow. Order confirmations, shipping updates, cash-on-delivery confirmations and abandoned-checkout reminders — delivered through your own Vodafone or SMS Misr account, at your own rates.
- Works inside Shopify Flow — no new tool to learn
- Vodafone Egypt and SMS Misr supported
- Your own sender name, Arabic or English
- Quiet hours, rate limits and retries built in
Egyptian customers live on SMS. Most Shopify apps don’t.
Global SMS apps route through international gateways that are expensive, slow, or blocked by Egyptian carriers. Merchants fall back to email nobody reads, or a team member on WhatsApp confirming orders by hand.
International gateways don’t deliver
Messages arrive late, from a random number, or not at all.
COD orders go unconfirmed
Unconfirmed cash-on-delivery orders turn into refused deliveries and wasted shipping.
Email gets ignored
Order and shipping emails sit unopened while customers ask “where is my order?”.
Manual follow-ups don’t scale
Someone typing WhatsApp messages works at 10 orders a day, not 300.
Set it up once. Every order after that texts itself.
SMS Flow plugs into Shopify Flow, the automation tool already included in your Shopify plan. You decide when a message goes out; SMS Flow makes sure it arrives.
Install and connect your provider
Paste your Vodafone Web2SMS or SMS Misr credentials. Send yourself a test message to confirm everything works.
Add “Send SMS” to a Flow
Pick a trigger — Order created, Order fulfilled, Abandoned checkout — and drop in the Send SMS action with your message.
We queue, send and retry
Each message is queued, checked against quiet hours and rate limits, sent through your provider, and retried automatically if the network hiccups.
Track every message
See delivery status, failures and reasons in one dashboard, filter by campaign tag, and export to CSV.
Built around how SMS actually works in Egypt.
Local carriers, local delivery
Messages go out through Vodafone Egypt or SMS Misr — the same routes Egyptian banks and telecoms use.
Your provider, your rates
You pay your provider directly for each SMS at your negotiated price. SMS Flow adds no per-message markup.
Native to Shopify Flow
Triggers, conditions and delays come from Flow itself — the automation tool Shopify already gives you.
Safe by default
Quiet hours, per-store and per-number rate limits, and automatic retries protect your customers and your sender reputation.
Everything you need to run SMS from your store.
Order confirmations
Thank the customer and confirm the total the second checkout completes.
Cash-on-delivery confirmation
Ask COD customers to confirm before you ship. Fewer refused deliveries.
Shipping updates
Send the tracking link the moment a fulfillment is created.
Abandoned checkout reminders
Wait an hour, then text the checkout link. Recover carts you would otherwise lose.
Arabic and English
Write in either language. Segment counts are calculated correctly for both.
Quiet hours
No 3 a.m. texts. Messages inside your quiet window are skipped and logged, never sent late as a surprise.
Delivery tracking and analytics
Sent, failed, skipped — and why. Daily trends, campaign tags, CSV export.
Your own sender name
Messages arrive from your brand's approved sender ID, not a random number.
Fewer refused deliveries. Fewer support tickets. More recovered carts.
Confirmed COD orders
A confirmation text before shipping cuts the refused-delivery rate that eats cash-on-delivery margins.
Fewer “where is my order?”
Customers who get a tracking link by SMS do not open support tickets asking for one.
Recovered checkouts
SMS open rates beat email by a wide margin. A well-timed reminder brings buyers back.
Simple monthly plans. No per-message markup.
Pick a plan by how many messages you send each month. The SMS itself is billed by your provider (Vodafone or SMS Misr) at your own rate — SMS Flow never adds to it.
Starter
Billed through Shopify
$9 / month
Up to 1,000 messages / month
For stores getting started with SMS
Book a DemoGrowth
Billed through Shopify
$29 / month
Up to 5,000 messages / month
For stores shipping every day
Book a DemoScale
Billed through Shopify
$79 / month
Up to 20,000 messages / month
For high-volume brands
Book a DemoNeed more? Talk to us about a custom volume plan.
What counts toward usage?
- Messages successfully handed to your provider: counted
- Messages skipped by quiet hours or rate limits: not counted
- Failed sends and retries: not counted
FAQ
-
No. Shopify Flow is free and included in every Shopify plan. SMS Flow adds a “Send SMS” action to it.
-
Vodafone Egypt (Web2SMS) and SMS Misr. You connect your own account; more providers are added based on demand.
-
Whatever your provider charges you — typically a few piasters per message. The SMS Flow monthly plan covers the automation; there is no per-message markup.
-
Yes. Write in Arabic, English, or both. Arabic messages are sent as Unicode and segment counts are calculated accordingly (70 characters per segment instead of 160).
-
Not if you set quiet hours. Messages triggered inside the window are skipped and logged with the reason, so you keep full control.
-
Temporary failures are retried automatically with increasing delays. Permanent failures (like an unapproved sender name) are marked clearly so you can fix the cause and retry from the dashboard.
-
Only what is needed to send and report: a masked phone number, the message status, and delivery metadata. Provider credentials are encrypted. See the privacy policy for details.
-
Yes. The Free plan includes 50 messages a month with no card required, so you can try it on real orders before upgrading.
Put SMS on autopilot for your Shopify store.
Connect your provider, add one action to Flow, and every order starts texting the right customer at the right time.
Free plan available. No per-message markup, ever.